I have observed people dig deeper and deeper when they find themselves in a hole. However, digging more will not help your situation—the damage is already done. Nervously talking more about it will not improve your situation either. Close your mouth, stop typing, and start planning how to get out of the hole while you […]
As a people manager, it’s important to remember that it’s not about you; it’s about your team. When things go well, credit the team. When things go wrong, take responsibility. Always recognize your team’s achievements publicly and handle any necessary corrections or reprimands privately.
A short but important lesson to learn. In school, effort and attendance are rewarded, but in business, results are what matter. Success in the professional world is not about hours worked or effort put in, but about achieving objectives. You have to shift to this mindset early on. The hours you spend in the office […]
There is a theory in people management known as the “Peter Principle.” I am not certain what the name is derived from. My assumption is the first person to speak about it may have been named Peter. I am paraphrasing, but the Peter Principle suggests that people in a hierarchy tend to rise to their […]
Is a Teas Ranger ethos that I have adopted. When there is a challenge it doesn’t take a group of people to grab their go bags. A good leader can handle just about anything anything he or she will face on their own as long as they live off the lad while they are on […]
This is an Asia cultural thing but really it should apply to logistics people everywhere. What do you do when you have a team member in Asia on a group phone call with your customer and he is making mistakes? It may surprise you to know you do nothing. You never make team members in […]
Kowloon side
